About Us

Journey USA RV Rentals, LLC helps adventure travelers realize their dreams!

Our starting point is to help you on your way to a wonderful journey. One that explores the beauty of this great country; one that is full of memorable experiences, whether it be with family, friends or colleagues. And one that is both comfortable and safe.

To that end, we offer a selection of premium RVs for different tastes and budgets, and a team who take pleasure and pride in Service. 

Let Journey USA RV Rentals, LLC help you!

Each vehicle is maintained to rigorous maintenance and hygiene protocols to ensure they are both safe and comfortable. As important, our team genuinely enjoys interacting with our guests. You will find that each of our cheerful staff members is committed to empowering all our guests with the necessary information and knowledge for them to enjoy their vacation: vehicle know-how, system limitations, renter responsibilities, roadside assistance and general support throughout your trip, all of which contribute towards confident and happy customers. In the final analysis, you will find that we live up to our motto of being

“With You All the Way!”

Meet the team

Shannon Hill, Tampa Manager

Shannon served in the Airforce where he worked as an electrician. Prior to joining Journey, he worked in RV Rentals with large, 45′ diesel pushers.  Known for his pleasant personality, Shannon is a reassuring presence with all our clients. and brings his knowledge to bear to support our guests throughout their journey with us.

Shannon has a young daughter and moved from the frozen wastelands of New Jersey!

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Favorite RV: Georgetown - "Style, Baby!"

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Favorite Destination: Upper Peninsular, MI

Shannon Hill, RV Sales

Nancy Oakleaf, Rental Agent

Nancy joined us in 2022 having recently segued from fulltime RV Life. She brings a a wealth of RV experience and a passion for customer service. Nancy has 3 kids and no less than 11 grandkids so unsurprisingly, enjoys time with her family. She is also a keen Bucs’ and Rays’ fan!

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Favorite RV: Georgetown - " Beautiful & spacious"

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Favorite Destination: Waynesville, NC


Charles Crookenden, Owner

Charles purchased the business in 2019 and has owned several service businesses before coming back to Hospitality. In an earlier career, he worked in Cruises and Adventure Travel and is a passionate independent traveller, himself.

His expertise lies in delivering unparalleled customer service, which starts with a great team of enthusiasts and never ends. In between, he believes in developing disciplined systems and processes and then digging into the essential components that go into delivering such customer service. In this instance that means fairly obvious elements such as rigorous maintenance and cleaning protocols and less obviously, an equally rigorous approach to educating our guests not only about their rental RV, but also their responsibilities. After all, an RV is not a rental car!

Charles has three children with two at College. He is a keen outdoorsman and can be seen regularly wielding different kinds of rackets! He is also a keen scuba diver and wannabe writer. 

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Favorite RV: Crossfit - "It's nimble, convenient & comfortable."

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Favorite Destination: Maine

Charles Crookenden, Owner
Charles G.Renter
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“Motor coach was incredible, staff was awesome. Detail Explanation of the operation of the RV was very thorough as well as the test drive. Highly recommend Journey USA.”
Tom A.Renter
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“We LOVED our experience!! Booking was a breeze, everyone was very friendly to work with, and our RV was spotless. We would definitely do this again. ”
Yi Q.Renter
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“Very pleasant experience with our first RV trip. Easy process. Customer service was available to help in weekend evening. RV was in good condition.”
Devon G.Renter
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“Easy and convenient! The RV was well prepared and everything on the RV worked as advertised. Perfect for our needs!”
Bill R.Renter
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“Excellent experience from beginning to end. Great advice from Charles & Crystal early on, the RV was very clean and ran well, everything went exactly to plan from pickup to drop-off. Highest marks for Journey's RV Rental--I would recommend them without hesitation!”